inlingua’s Access to Professional English Programmes are specifically designed for participants  who wish to improve their English for professional purposes.  Courses available to date are:

APP Level 1 – This is the first stage of the inlingua business English core programme. The course contains the key language structures from the Common European Framework (CEF) A1 and A2 and covers the Can Do Statements for Work as specified by ALTE (Association of Language Testers in Europe) for Level 1. Some of the units covered in the course are:

• At a conference.
• In a hotel.
• Networking.
• People and places.
• At the office.
• Communicating.

APP Level 2 – This is designed for participants who have reached Level 1 and covers the key language structures from the Common European Framework (CEF) B1. This course will enable the participant to acquire structures and vocabulary progressively and efficiently, so that they can communicate at a basic level with speakers of English on a number of essential business topics.  Some of the units covered are:

• Teamwork.
• A sales meeting.
• Telephoning.
• Discussing progress.
• Company performance.
• Business decisions.
• Health and Safety at work.

APP Level 3 – This is designed for students who have achieved Level 2 and covers the key language structures from the Common European Framework (CEF) B2.  Each lesson in APP3 focuses on a professional communication skill.  Input material is based on authentic companies and subject-matter to ensure the learning contexts are relevant and motivating.  Some of the units covered in this course are:

• Looking ahead.
• Decision making.
• Analysis.
• Ideas.
• Getting organised.
• Systems.
• Workload.

inlingua Banking is a course aimed at professionals who need to understand the specialised language of the banking industry.  In the course, learners are taken through a range of situations in which they are required to deal with actual banking situations in English. Some of the key points covered in the course are:

• Bank organisation.
• Opening an account.
• Lending money.
• The advisory process.
• Client value management.
• Credit/Market/Operational risk management. 

Inlingua Finance is a business English program covering the key language needed by professionals in financial management, financial services and investment.  The course equips learners to deal with real business situations by introducing genuine and versatile language.  The programme is aimed at learners who are familiar with the concepts of finance, and who need to use their professional skills in an international, English-speaking environment.  Some of the key points covered in this course are:

• Financial services.
• Corporate finance.
• Financial management.
• Financial reporting.
• Market forces.
• Investment strategy.

Our lower level course will help you deal with the everyday correspondence that you will find in your workplace. Some of the key points covered in the course are:

• Parts of business correspondence.
• Stating the purpose, referring to other messages.
• Attachments and enclosures.
• Making requests – formal and informal.
• Replying to requests – formal and informal.
• Dealing with problems.
• Confirmation.
• Agenda details.
• Short informal messages.

The upper level course will expand upon the  lower level course and some of the other key points are:

• Building working relationships.
• Apologising and promising action.
• Complaining.
• Making a positive impression.
• Exerting pressure and intensifying.
• Responding to unjustified criticism and complaints.

inlingua Meetings covers the key strategies used in business communication, enabling learners to apply their professional skills when speaking English.  The course also deals with techniques for enhancing communication between non-native speakers. 

Key points covered in the lower level course are:

• Starting a meeting.
• Following an agenda.
• Sharing ideas.

Some of the key points covered in the upper level course are:

• Opening a meeting.
• Structuring a meeting.
• Getting the message across.
• Active Debate.
• Group Decisions.
• Closing a meeting.
• Minutes of meetings.

Inlingua Negotiating covers the language skills needed by people who have to negotiate in English.  The course equips learners to deal with real-world business situations by introducing versatile language in various areas. Some of the key points covered in the course are:

• Greeting and introductions.
• Agreeing on goals and procedures.
• Checking and confirming requirements.
• The bargaining phase.
• Overcoming obstacles.
• Finalising the deal.

inlingua Travel and Tourism is a Business English programme created for professionals who work in the industry.  This course provides the English needed to effectively interact with foreign travellers.  Set in an imaginary location, the material focuses on the language required for this framework.  Learners are taken through a range of situations in which they are required to interact without hesitation with travellers in English.  Some of the key points covered in the course are:

• Arrivals.
• Traveller enquiries.
• Event organising.
• Entertaining Travellers.
• Customer service.
• Departures.

These courses are designed for those who travel a lot and would like to improve their English to help with the formalities of introductions and entertaining of their clients. Some of the key points covered in the courses are:

• Greetings and introductions.
• Meeting people you know.
• Arranging to meet and parting.
• Hospitality.
• Helping and directing visitors.
• Dining.
• Describing your home country.
• Personal history and family details.
• Discussing hobbies.

inlingua Communications is a course is specifically designed to help you improve your communication skills via telephone.  Some of the key points covered in the course are:

• Beginning and ending calls.
• Dealing with messages.
• Making arrangements.
• Getting the message across.
• Calling new contacts.
• Conference calls.