Enrolment - Inlingua Cardiff Terms & Conditions

Course Fees

Course fees do not include materials. If there are any changes to the UK VAT laws, inlingua Cardiff reserves the right to pass on those changes to the client.

Deposit and Payment

EU

• A deposit of 15% of the total invoice (in all cases a minimum of £500) should be paid on receiving a letter of student acceptance and invoice. 
• The course fee is payable in full no later than three weeks before the course commences. If a course is booked less than three weeks before the commencement dates, full payment should be made on receipt of the course confirmation and invoice.

NON-EU

• Deposits and tuition fees will be paid into a special Client Account for refund purposes, until visa applications have been approved.

• A deposit of 15% of the total invoice (in all cases a minimum of £500) should be paid on receiving an offer letter and invoice. 
• The remaining balance of the tuition fees must be made in full, before any CAS or Visa Letter will be issued.

All Applications

• We reserve the right to cancel or terminate any course that has not been paid and students will not be allowed to start their courses until payment has been received.
• Please ensure that when you pay the fees you also pay the bank charges for the transfer so that the school receives the full amount. Shortfalls in payment will be requested and interests charged if need be.
• Ensure when making your payment that you indicate who the payment is for so as to avoid embarrassing situations when we chase for payments

Confirmation
We reserve the right not to accept a student and/or to terminate without notice a course that has already begun if payment is not made in full in accordance with our payment terms.

We reserve the right to exclude any student found to have given any false information during their application process and no refund of course fees will be made.

We reserve the right to exclude any student due to late arrival, poor/irregular attendance or for unacceptable behaviour and no refund of course fees will be made.

Cancellation
A cancellation charge will apply according to the following scale:
• Up to 21 days before the course begins: lose deposit
• 21 days to 15 days 33% of the total invoice
• 14 days to 8 days 66% of the total invoice
• 7 days to 3 days 75% of the total invoice
• 2 days or less 100% of the total invoice
• No refunds will be made after the course has started

Please arrange adequate insurance to cover your course fees should you need to cancel for health or other personal reasons.

If a course is cancelled due to an unsuccessful visa application, all fees paid to us (minus our bank charges) will be refunded in full, on receipt of written confirmation from the Visa Section of the British Embassy that your visa application has been unsuccessful.

Please also note that there are no group course lessons on Bank Holidays and our Christmas/New Year and Easter Breaks. No refund is made for these holidays. For a full listing of closing dates please refer to our website.

 Extending Your Course

If you extend your course at inlingua Cardiff, this extension will be treated as a new booking. For example, if you book a course for 12 weeks and then extend for another 12 weeks, the 12 week price will be applied on both occasions. However, if you originally book a course for 24 weeks, the 24 week price will apply. It is more economical, therefore, to book a longer course from the beginning than book a shorter course and later extend.

Taking Holidays

Any planned holiday must be incorporated at the time of booking.

If you have booked a long duration course of 16 weeks or more and wish to take a holiday during your course, this is possible AS LONG AS you request the holiday in writing no later than four weeks before you want to take the holiday. If you wish to retain your accommodation you must pay a retainer of £50 per week to the host family while you are away. We normally allow students to take a maximum of 1 week’s holiday for every 12 weeks that they are in the school. Please note that students who are following a Long Term Programme will not be refunded any fees for any holidays that they take and the course will not be extended. Holidays arranged after this time will be treated as absences and no refund or extension of any form will be given. If students shorten their course there is no refund of fees. Visa students cannot shorten their course due to FCO regulations.

Accommodation

Homestay accommodation includes:

• Full-Board: breakfast, packed lunch and evening meal with the family.
• Single room with a wardrobe or chest of drawers for your clothes.
• A desk in your room or a quiet space in the house for you to do your studies.
• Family areas will be kept clean and tidy.
• Laundry including bed linen and towels will be done once per week.  You will have access to facilities for ironing your clothes.

You must:

• Respect the family and their routine.
• Inform the family at least 2 hours in advance if you will not be home for a meal.
• Keep noise to an appropriate level for the time of day and to a minimum after 10pm.
• Discuss any problems which may arise with member of the management team.
• Not treat the family as your personal taxi service.
• Not use the home phone to make any calls unless in an emergency or agreed with the host.

 Any aggressive behaviour that is bought to our attention will not be tolerated.  If this situation occurs, your will be asked to leave the homestay immediately.

Accommodation Fees

Changing your homestay is possible but you must have a good reason to do so.

We have a contract with homestay families which stipulates, that we must give them two weeks’ notice if a student is going to change or leave the family.

In exceptional circumstances (for example, the family does not provide what they have promised etc.) We may decide not to give the family the notice period and move the student immediately with no penalty.

If a student asks us to change accommodation when there is no serious justifiable reason or breach of contract, a fee of £25 will be charged for changing the accommodation, even if 2 weeks’ notice is given, in order to cover our extra administration costs.

Under 18’s

Any person under the age of 18 is legally a child in England and Wales, and under 16 in Scotland, the contract is between the school and the parent or guardian.

In signing the Enrolment Form, the parent/guardian agrees/understands that:

• The school is considered an adult environment and their child could be in a class where the rest of the students are all over 18
• Will make their child aware of all the conditions agreed to on the Under 18 Consent Form.  The school cannot be held responsible for children who do not purposefully adhere to these conditions
• The school is not responsible for administering any medication to their child
• Any undisclosed physical, mental or psychological condition of their child, may result in their place on our course being cancelled
• It is the parent/guardians responsibility to keep the school up to date with emergency contact information.
• The parent/guardian is responsible for the necessary insurance for their child
• When you do not arrange accommodation through inlingua, it is the parent/guardians responsibility to check that they meet the standards of welfare in the United Kingdom
• The school cannot place a child in any accommodation for longer than 28 days, even if the child changes their accommodation
• Any homestay accommodation organised by the parent/guardian, for a period of longer than 28 days, must have an enhanced CRB check
• In homestay accommodation, where there is more than one student, their child may be placed with another student who is over 18.  If this situation does occur, then it is the schools responsibility to notify the parent/guardian of this before their child can move there.
• Where travel is not arranged by the school, it is the parent/guardians responsibility to ensure the safety of their child
• If your child is removed from their homestay for misconduct, we will arrange for alternative accommodation until a permanent solution can be found

International Foundation Programmes:

Please note that students should meet the following requirements in order to be accepted in a course:
1. All International Foundation Programmes require students to have a minimum IELTS score band of 4.5  when enrolling on the course and a minimum of 4.0 in each element or equivalent (as per UKBA Secure English Language Test).

2. In addition, you must have the relevant 12th grade equivalent qualification for your chosen subject
3. While inlingua Swansea will do everything possible to help students achieve the level they may require, we can make no guarantees that the student will achieve these levels.
4. The school reserves the right, if appropriate, to test any student at the beginning and during the course.

IELTS Preparation course:

1. In order to begin the IELTS course, students MUST have a good intermediate level (CEFR B1)

2. While inlingua Cardiff will do everything possible to help students achieve the level they may require, we can make no guarantees that the student will achieve these levels.

3. Please note, on average it takes 12 - 18 weeks of full-time study for a good student to improve by 1 level.

Activities and Excursions

Activities and excursions are optional extras. These activities are organised for students and offered either free or at cost price (when a cost is incurred by inlingua). Students who prepay activities on the programme in summer will generally pay more for activities than if they book them directly when in Cardiff, however, this prepayment will normally guarantee a place on activities and excursions that may be limited in the number of participants.

Please note: inlingua Cardiff organises activities and excursions as a service to clients and can accept no responsibility for loss of clients’ belongings or any personal injury to clients’ whist participating in these activities.

Insurance

We strongly recommend that when booking a course, all clients take out an appropriate insurance policy to cover the following areas: Cancellation of the course by the client, illness and personal accident insurance, personal belongings etc.

Declaration by the client

When you enrol on a course at inlingua Cardiff, whether you complete an inlingua Cardiff enrolment form, enrol via an agent or by any other means, your act of enrolment means that you are fully in accordance with our terms and conditions and agree to abide by them.